At Troy Companies, we love candles. Candles are the perfect addition to any home, gift and garden assortment. Troy offers a wide range of candles, including rustic dinner candles and pillar candles, plant-based candles, outdoor candles, scented and shaped candles in seasonal and themed variations.
Our candles inspire people to add a touch of warmth to their daily lives.
Quality and fire safety are a high priority at Dresz. We are committed to our products 100%. Because of the close cooperation with our partners, we are able to offer candles of the highest quality. All candles comply with European regulations and come with test documents that guarantee their fire safety and soot behaviour according to the EN standards.
Through-and-through coloured rustic dinner candles and pillar candles.
To ensure safety before, during and after burning our candles, there are various symbols on the products which indicate how to handle our candles in a safe and responsible manner. To do this, look carefully at the packaging of the candle.
Please note that the symbols only indicate an abstract level of reality.
There are also different safety symbols for the various candles. Please read through them carefully and observe the symbols!
Below is a complete overview of all symbols that may apply to our candle collection.
– Candles should not burn smaller than 2 cm, this applies in particular to dinner candles.
– Always be careful when burning candles!
Our rustic pillar and dinner candles are made from 100% fully refined paraffin.
Our plant-based candles consist of various plant-based waxes possibly in combination with paraffin.
Our tea lights include palm oil that is fully RSPO certified.
Our trend candles burn the shortest in proportion. They generally have a more decorative function.
Our rustic dinner and pillar candles can burn for a very long time under the right circumstances. The number of burning hours is indicated on the packaging of the candle. The burning hours are determined by the size of the candle in combination with the wick.
Plant-based candles can burn even longer due to the use of wax.
Please note that the indicated burning hours are indicative! The burning hours require correct use of the candle.
The label, hangtag or sleeve around the candle should always be removed before burning the candle.
Also remove the sticker on the bottom of the candle before burning the candle.
However, keep this sticker with the fire symbols for proper use of the candle.
In particular, before burning, but also during burning, make sure the wick of the candle is no longer than 1 – 1.5 cm.
If the wick is longer, the candle may start to smoke more quickly. Therefore, shorten the wick with scissors to the recommended height.
Note: do not leave wick residue when cutting.
The diameter of the candle combined with the wick determine how a candle burns up. The wider the candle, the larger the edge that remains. It must therefore be trimmed regularly otherwise the candle will burn down and this can cause fumes. Each candle needs time to melt the paraffin around the wick. Make sure that the pillar candle has burned at least that the top layer of paraffin has become liquid.
Make sure the wax has solidified and gently remove the solidified residue by hand.
Place a sheet of kitchen paper over any remaining wax residue and gently iron over it with a hot iron. The candle wax sticks to the kitchen paper and comes off.
Make sure there is enough distance between the candles. The standard is at least 10 cm.
Make sure the candle is in a suitable holder before lighting.
Do ensure adequate ventilation after burning multiple candles. Each candle creates some soot formation, so the more candles you burn at the same time, the greater the soot formation.
Preferably do not blow out the candle. Always extinguish the candle with a candle snuffer or wick dipper. This prevents splashing of the hot candle wax. If you don’t have a candle snuffer or wick dipper, please blow gently and keep your hand behind the flame.
Contact us via the contact form below.
Please fill out the information as completely as possible so we can better handle the question and then contact you.
At Troy, we value our standard of quality. We are therefore interested in experiences and any complaints about our products. On this basis, we can improve our candles even further. Would you like to share your experience with us? Or do you have a complaint? Please fill out the form below as completely as possible. In order to handle your complaint in the best possible way, please fill out this form truthfully.
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Troy Companies International
Stadionlaan 155
5246 JT ‘s-Hertogenbosch
The Netherlands
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